CANCELLATION POLICY

We know that emergency's happen, however, we ask that you provide a 24 hour notice for haircut appointments and 48 hours notice for color appointments. These cancellations must be made during regular business hours in order to avoid a cancellation fee for your missed service. Cancellations for Tuesday appointments must be made no later then 5pm on the previous Saturday in order to avoid a cancellation fee. We appreciate your cooperation and understanding as late cancellations leave spaces that cannot be filled for our hard-working stylists.

Late Arrivals
Please inform us as soon as possible if you will be running late for your scheduled appointment. Clients who arrive later than 15 minutes may need to be rescheduled. Late arrivals cause your service time to run over and we would like to remain respectful of time and provide consistency to all of our clients.

Online Booking limitations
Our online booking feature can only be used for appointments booked at least 48 hours in advance. If you would like schedule a same-day or next-day appointment please feel free to contact us at the salon as we are happy to assist you and may still have openings.

Service Not Listed
If you do not see your desired service listed online please call or email us, as this service may require special considerations for timing and/or stylist consultation prior to booking. Note that bleach and tone, balayage (hair painting), creative color, and color correction appointments always require an in-salon consultation prior to booking.

Gratuity
At Jungle Red we try to keep our prices affordable for our clients. However, credit card companies have recently increased their fees. In an effort to avoid price increases we ask that you please use cash or check whenever possible and we are no longer able to accept gratuity on credit cards. Gratuity may be included with a check payment and our stylists use Venmo as an alternative option to cash tipping. Just ask the front desk for your stylist’s Venmo handle.
 

Thank you for your understanding. We appreciate your business and loyalty throughout the years. These steps will ensure that we can continue to provide the best hair care at affordable prices.

GIFTCARDS

Email: jungleredhouseofcolor@gmail.com

We will process your payment through Zelle